Frequently asked questions
TradeFred’s FAQs section answers all the most common questions about our investment platform. If you require further assistance, please contact our client support team who will be happy to help.
TradeFred is a leading and trusted provider of online investment services. Established in 2016, we are owned and operated by BrightAU Capital PTY Ltd.
TradeFred is regulated by the Australian Securities & Investments Commission (ASIC). As such, we adhere to strict requirements, and are responsible for the security of our clients at all times.
We are committed to maintaining our position as a trusted trading partner. TradeFred offers a five-star investment experience that is built around you and your requirements. Our management team are experts in all aspects of investment activity, so you can trade with confidence.
We take the safety and security of our clients extremely seriously. That is why we operate a robust security system that encrypts all data transmissions and communication. We also have procedures in place to protect against money laundering, fraud and other financial crimes. TradeFred also keeps all client funds in segregated accounts with the Commonwealth Bank of Australia, ensuring the money is held separately from our own finances.
Just click here to answer a few short questions, and you will be able to start practicing your investment strategy almost immediately.
To open a TradeFred live account, please click here to provide us with a few details. You will also be required to complete a questionnaire to ensure Forex and CFD trading is right for you, plus submit identification documents.
You are required to provide the following information to open a live account:
- Proof of identification (valid passport, drivers’ licence or national identity card)
- Proof of residence
- Scanned copy of your credit card (front and back) – only required if you deposit funds by card
There is no need to provide additional information for a demo account. Simply answer a few questions, and you will be able to get started.
Yes, you are welcome to open a business account with TradeFred. Please contact customer services for more details.
TradeFred allows the creation of joint accounts only if you are eligible to open a joint account with other financial institutions such as banks. Please contact our customer support team for more information.
It is only possible to open one client account with TradeFred, which must be under your full name and email address. You can then open multiple MT4 trading accounts across our two base currencies – AUD and USD.
Yes, TradeFred is pleased to offer percentage allocation management module (PAMM) accounts. These accounts allow investors to attach money to a specific trader who they appoint on a basis of a limited power of attorney. To find out more, please contact customer services.
You can make a deposit into your trading account using a variety of different methods – including bank transfer and credit cards. Click here to find out more.
Your deposits will usually clear into your trading account straight away. Wire transfers, however, can take between three-to-five business days. For more information about our funding options, please click here.
TradeFred will not charge you a fee to deposit funds.
Start trading from as little as $250 when you open a mini account. Please note that all our live trading accounts have different minimum deposits, so it is important to choose the one that is right for you. Click here to compare our accounts.
To withdraw money from your account, you will first be required to provide identification documents. You can then choose the amount of money you wish to withdraw and we will process your request. We will also provide updates on the status of your transaction.
We will never charge you a fee to withdraw funds from your account.
It can take TradeFred up to two business days to process your withdrawal request and release your funds to your chosen destination. Please note that we cannot be held responsible for any delays that are outside of our control.
Investing in Forex and CFDs on margin is extremely speculative and carries a high level of risk to your capital. You may lose all the funds that you have invested, so please ensure that you only trade with what you can afford. To find out more about the risks involved, please click here.
TradeFred uses the award-winning MetaTrader 4 platform. This market-leading software is available across multiple devices, including mobile, desktop and web browser. Click here to find out more.
With TradeFred, you can trade assets across four classifications, including Forex and precious metals. For more information, please click here.
Stop loss orders are an important way of mitigating the risk involved in online trading. You can execute these commands via your account when opening a new position, and are able to amend this at any time while your position remains open.
Yes, the minimum trade limit we offer is 0.01 lots.
TradeFred will only close a trading position if the market moves against your prediction and results in the loss of your funds. This is done to prevent your account having a negative balance. With us, it is not possible to lose more than you invested.
The majority of CFD contracts that TradeFred Australia offers are spot (cash) prices that do not expire. This means you can keep your positions open for as long as you need, without incurring a rollover. Our cryptocurrency assets do expire, however, and will need to be closed before the contract reaches maturity. Any position left open after this time will be automatically closed at the last available price. For more information, please click here.
The Australian Securities & Investments Commission acts as the financial regulatory body for Australia. It was set up by, and administers the Australian Securities and Investments Commission Act 2001 (ASIC Act), and also operates under the Corporations Act 2001 (Corporations Act).
ASIC is dedicated to enhance Australia’s economic reputation and make sure that its financial markets are both transparent and fair. The Commission works to promote investor confidence via a number of measures, including consumer research and education. For more information, please here.